Customer Service Representative
Description
Do you have previous customer service skills and a passion for doing things the right way the first time? Do you enjoy interacting with customers and helping to troubleshoot their problems or concerns? If so, PACE Staffing Network has a great client in Bellevue to talk with you about!
Our Client, a company specializing medical implant production, is looking for 3 customer service rock stars that are interested in joining their team in this great Temp2Hire opportunity!
Successful applicants will be comfortable working on the phone and speaking to new people, be computer savvy and able to navigate multiple screens, and have excellent communication skills. If this sounds like you, don' t hesitate to APPLY NOW!
Pay: $18.50 per hr.
Responsibilities:
- Provide customers with ordering needs
- Provide technical support for new customer questions
- Be a subject matter expert on products and provide information as requested by customers
- Handle client concerns with product quality or delivery dates
- Receive inbound calls from customers ranging from general questions to complex cases
- Light data entry
- General Administrative Duties as needed to support the team
Required Qualifications:
- Minimum 1 year previous customer service experience
- Computer savvy, comfortable navigating multiple screens
- Microsoft Office familiarity
- Professional written and verbal communication skills
