HR Assistant

HR Assistant


Job Details

Posted10 Days Ago
LocationRedmond, Washington 98053
CategoryHuman Resources
Job TypeContract
ExperienceMid Level


This HR Assistant will be handling inbound and outbound phone calls to speak with internal employees and deep dive on specific topics. They will be recording notes of the conversation while on calls to be used in compiling of customer-facing reports.

Required Qualifications:

  • Excellent English verbal and written communication skills
  • MS Office expertise
  • 2+ years of experience in Customer Service, retail, or service industry.
  • High school diploma or equivalent
  • A passion for creating the most engaged work environment for the people who seek to delight our customers every day
  • Ability to take detailed notes while conducting a conversation
  • Fluent in English and Japanese
  • Ability to work overnights, Monday to Friday

Preferred Qualifications:

  • Actual work experience of listening and asking the right questions to analyze a situation without having to solve the problem
  • 2+ years HR experience or related experience
  • Demonstrated ability to thrive in a fast paced, constantly improving and innovative work environment
  • Strong analytical and reporting skills
  • Indirect influencing skills and comfort interfacing with internal stakeholders
  • Work experience in manufacturing, distribution or call center environment